Empty Property Administrator

Salary: Up to £26,718 

Location: Home Based (Midlands) 

Basis: Permanent, Full Time 

Do you have background in Lettings or Administration? 

Platform Housing Group are one of the largest housing associations in the Midlands.  Now is a great time to join Platform, we are a dynamic, forward-thinking social housing business who offers employees an inclusive and supportive environment with excellent benefits and family friendly policies.  

We're looking for an Administrator to join our Empty Properties Team to play a key role in providing an exceptional service to customers.

What could you be doing? 

As an Administrator, you'll support a range of tasks including managing inboxes, data gathering, and cleansing to update our internal systems. You'll be part of a fast-paced, collaborative team that values flexibility, accuracy, and great communication.  

These roles are home-based, with travel to our Birmingham and Worcester offices, and offer a chance to be part of a fast-paced, supportive environment.   Travel to the office would be approximately once a month and candidates would ideally be based within a reasonable distance of either of these offices to be able to commute as required. 

What are some things that we need from you? 

You'll be someone who thrives in a busy environment and is confident working independently.  You'll have strong IT skills, be comfortable using multiple systems, and have a keen eye for detail.  Experience in housing or utilities is preferred, however we're also interested in your ability to learn quickly, manage your time effectively, and work well with others.  

We're looking for someone who can stay motivated, organised, and contribute positively to a supportive and high-performing team.   

In addition, you'll also;  

• Be comfortable using office software (e.g., Microsoft Office, Outlook, Excel) and internal systems or databases.  

• Have clear written and verbal communication, especially when liaising with colleagues, customers, or external partners.  
• Are able to identify issues and take initiative to resolve them or escalate appropriately.  

What are some of our great benefits? 

Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave      

• Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave   

• Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts           

• Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more         

• Pension scheme with employee contributions of up to 6% and Platform will contribute up to 12% (inclusive of life assurance and dependent on employee contributions)           

• Learning and Development opportunities    

• Salary sacrifice electric vehicle scheme 

• Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers   

Interviews are scheduled to take place on Wednesday 26th August via Teams. 

If this sounds like the role for you and you want to find out more, please contact recruitment@platformhg.com.