Localities Area Manager - Grounds Maintenance

Lead locally. Deliver quality. Put customers at the heart of every visit.

Platform Housing are looking for a passionate and experienced Grounds & Estates Area Manager/ Delivery Manager to lead a team of operatives in delivering safe, efficient, and customer-first services across Lincolnshire, Leicestershire, Northamptonshire and the surrounding areas.

This is your opportunity to make a real difference—ensuring every customer experience reflects our values of care, consistency, and accountability. 

Why this role matters

As an Estates Locality Area Manager, you will be responsible for leading a team of GM operatives to deliver safe, efficient, and customer focused services within your local area. You'll make sure day-to-day operations run smoothly, driving performance, supporting your team's development, and ensuring compliance with health, safety and regulatory standards.

Acting as the link between the operating model and frontline delivery, you'll use data, insight, and your local knowledge to resolve issues early, continuously improve the service, and make a real difference to the communities we serve.

You'll ensure that decisions are made with our customers and values at the heart, building trust and delivering a service that reflects what matters most.

Success in this role will depend on your ability to collaborate closely with colleagues in housing operations, neighbourhoods, commercial, and asset teams to deliver a seamless, locality-based service that meets both operational goals and customer expectations.

What you'll be doing

• Lead day-to-day delivery of grounds maintenance services in your local area, ensuring safe, high-quality, and efficient outcomes.
• Champion a customer-first approach—owning service delivery, resolving complaints early, and using feedback to improve.
• Manage team performance through regular check-ins, 1 to 1s, coaching, and development.
• Foster a positive, inclusive culture by promoting engagement, recognising contributions, and acting on feedback.
• Ensure team compliance with HSEQ, regulations, and quality standards through briefings, checks, and accurate records.
• Make informed, local decisions aligned with customer needs, compliance requirements, and value-for-money goals.
• Collaborate across teams and with contractors to support joined-up delivery and strong working relationships.
• Contribute to sustainability goals by encouraging responsible use of vehicles, materials, and waste reduction.
• Support change by communicating clearly, building resilience, and helping the team adapt.
• Monitor team activity against budgets and KPIs, escalating risks and opportunities to your Locality Operations Manager.

What you'll bring

• Demonstrable knowledge of grounds maintenance within a housing or residential environment.
• Previous people management experience leading an operational team.
• Driving licence
• Experience taking ownership of health & safety, compliance, and risk management within an operational service

IOSH Managing Safely accreditation is desirable

You'll be measured on success by:

• 95% of scheduled tasks completed within target
• Over 2 improvements successfully implemented per year
• High employee engagement and low voluntary turnover
• Delivery of improvements, cost-efficiency, and sustainability outcomes

Why join us now

This is more than a management role. It's an opportunity to shape local service delivery, lead a high-performing team, and make a real difference to the customers who live in our homes.

As Platform Property Care continues to evolve, you'll play a key role in embedding our operating model, driving service excellence, and ensuring we deliver safe, efficient, and customer-focused repairs and maintenance services across your locality.

This role involves regular travel across your locality, so a full UK driving licence is essential. 

As this is a customer facing role, a DBS check will be required as part of our pre-employment vetting process.

This role is locality based, covering Lincolnshire so you will need to live in this area, ideally based in the area itself.

What we offer

• Up to £41,054 per annum
• Van with fuel card
• 28 days annual leave (plus bank holidays) with the opportunity to buy/ sell up to 5 days extra per year.
• Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave  
• Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts          
• Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more        
• Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)        
• Learning and Development opportunities   
• Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers  

Next Steps – How to apply

If you're ready to lead with impact and help shape the future of property repairs and maintenance in your area, we'd love to hear from you. Click apply now! Complete a short application from and upload your CV.

We do not require recruitment agency support at this time – all speculative CVs will be treated as a direct application.